How to Write a Good Customer Service Resume
An effective customer-service cover letter or resume (Curriculum Vitae) should highlight your pertinent experiences and abilities. A well-written resume or CV and a well-written cover letter, along with a professional LinkedIn profile, can make a a big difference in getting an offer. At Pro Resume Writers Perth, we specialize in providing CV and resume writing services as well as cover letter writing and LinkedIn profile optimization to make get noticed by your others. In this article, we’ll go over how to describe the customer service aspect on a resume or CV, show how you can demonstrate your skills in customer service on a CV or resume and offer suggestions on how to write about customer service capabilities.
How do you describe customer service on the resume or CV:
When describing your customer-service experience, emphasize specific work duties and responsibilities. Use action verbs, such as "assisted," "resolved," or "responded," to describe your work. Include any relevant metrics, such as customer satisfaction rates, to demonstrate your impact.
How to show the skills of customer service on a CV or resume:
Alongside the description of your experience, it’s also important to include specific skills that are applicable to customer service. This includes communication and problem-solving abilities. Include any relevant certificates or training, such as a customer service course or a certificate in a specific customer service software.
What should I write about in regards to customer Service skills?
When writing about customer service abilities, concentrate on the most crucial and applicable skills to the job you’re applying for. For example, if the job involves a lot of phone contact, make sure you highlight your knowledge and skills in phone customer support.
What do I do to write my experiences with my customers?
When writing about your experience with your customer service experience, make sure you use specific examples and measure your achievements. For instance, instead simply saying "Helped customers with their concerns," say "Assisted an average of 50 customers a day by answering their queries, which resulted in a 90% satisfaction rate."
If you follow these guidelines that you will be able to craft an effective customer service resume, CV, cover letter and LinkedIn profile that showcases your relevant experience and skills, making you a strong candidate for customer service roles. Be sure to proofread your resume, letters of cover before submitting it and consider asking for help from a professional Pro Resume Writers Perth if you need assistance.
