How to present Customer Service on a resume
When seeking a customer service position, it’s crucial to highlight your relevant expertise and experiences on your resume. A well-written and professional resume can make an enormous difference in getting the job you’ve been hoping for. At Pro Resume Writers Perth, we specialize in offering resume writing services to assist you in standing out your competition. In this post, we’ll discuss tips on how to present the quality of service you provide on your resume.
- Use action verbs. When discussing your customer service experience using action verbs, like "assisted," "resolved," or "responded." These verbs demonstrate that you are actively involved in your work with customers and have achieved results.
- Include specific job duties and responsibilities. Be specific in describing your customer service experience. Instead of using the phrase "worked in customer service," use the phrase "managed an entire team of customer service agents and handled complaints from customers."
- Offer metrics: Include relevant metrics like customer satisfaction rates , to prove your impact. For instance, "increased customer satisfaction by 15% through efficient problem-solving techniques."
- Make your resume more tailored: Customize your resume to the specific customer service position you’re applying for. Highlight the experience and skills that you have that will be most useful for the job.
- Ask for professional help and proofread Before you submit your resume, proofread it. you submit it to ensure it’s error-free. If you require help you can seek help from a professional through Pro Resume Writers Perth.
Following these steps, you can create a customer service resume that effectively highlights your relevant experiences and capabilities. Be sure to tailor your resume to the specific job that you’re applying for and be sure to proofread your resume prior to submitting it. Pro Resume Writers Perth can also assist you in creating a successful resume that displays your capabilities and experiences.
