How to present Customer Service on a Resume

Posted by Pro Resume Writers Perth on 26 Sep 2024

When trying to get a customer service job, it’s essential to list your relevant knowledge and experience on your resume. A well-written resume can make a an enormous difference in getting the job you’ve always wanted. We at Pro Resume Writers Perth, we specialize in offering professional resume writing services to help you stand out from the competition. In this article, we will go over tips on how to talk about the customer service aspect of your resume.

  1. Utilize action verbs: When discussing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you have actively been involved in the work of customer service and achieved the desired results.
  2. Make sure to include specific job duties and responsibilities. Be clear when you describe your customer service experience. Instead of declaring that you "worked in customer service,"" you should say "managed an entire team of customer service representatives and handled complaints from customers."
  3. Incorporate relevant indicators such as satisfaction rates , to prove the impact of your work. For instance, "increased customer satisfaction by 15% using efficient solutions to problems."
  4. Customize your resume: tailor your resume to the specific job you’re applying for. Include the relevant skills and experience that you have that will be most useful for the job.
  5. Ask for professional help and proofread You should proofread your resume prior to sending it out to ensure it’s not erroneous. If you require help, consider seeking professional help with Pro Resume Writers Perth.

Following these steps and guidelines, you can write a resume for customer service that effectively highlights your relevant experiences and skills. Keep in mind to adapt your resume to the job that you’re applying for and check it for errors before submitting it. Pro Resume Writers Perth can also assist you in creating an effective resume that showcases your talents and experience.

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