How to present Customer Service on a resume
When seeking a customer service job, it is essential to showcase your relevant expertise and experiences on your resume. A well-written and professional resume can make huge difference when you apply for the job you’ve been hoping for. Here at Pro Resume Writers Perth, we specialize in providing resume writing services to ensure that you stand out the competition. In this post, we’ll provide tips on how to present the quality of service you provide on your resume.
- Utilize action verbs: When talking about your experience with customer service, use action verbs such as "assisted," "resolved," or "responded." These verbs prove that you are actively engaged in your customer service activities and are able to show results.
- Include specific job duties and responsibilities. Be clear when describing your service experience. Instead of telling the reader that you "worked in customer service,"" write "managed an entire team of customer service representatives and handled customer complaints."
- Provide metrics: Include relevant metrics , such as customer satisfaction rates to demonstrate your contribution. For example, "increased customer satisfaction by 15% by using effective strategies for solving problems."
- Create a custom resume by tailoring your resume to the specific customer service position that you’re applying for. Highlight the abilities and experience which are relevant to the position.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to you submit it to ensure it is error-free. If you need help you can seek help from a professional by contacting Pro Resume Writers Perth.
By following these tips by following these guidelines, you can build a customer service resume that effectively highlights your relevant experiences and skills. Keep in mind to make your resume specific to the specific position you’re applying to and ensure that you have it proofread before you submit it. Pro Resume Writers Perth can also assist in creating a professional resume that showcases your skills and expertise.
