How to present Customer Service on a Resume
When you are applying for a customer service job, it’s important to showcase your relevant experiences and abilities on your resume. A well-written and professional resume can make the difference in getting the job you’re looking for. The team at Pro Resume Writers Perth, we specialize in providing resume writing services to aid you in standing out from the crowd. In this article, we will go over tips on how to talk about customer service on a resume.
- Use action verbs: When discussing your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs prove how you’ve actively engaged in your customer service activities and have seen results.
- Make sure to include specific job duties and responsibilities. Be clear in describing your customer service experience. Instead of simply saying "worked in customer service,"" mention that you "managed an entire team of customer service representatives and handled customer complaints."
- Provide metrics: Include relevant indicators such as satisfaction rates to prove your effectiveness. For instance, "increased customer satisfaction by 15% through effective problem-solving techniques."
- Tailor your resume: Tailor your resume according to the job you’re applying for. Include the relevant skills and experience which are most relevant for the job.
- Proofread and seek professional help You should proofread your resume prior to submitting it to ensure that the resume is error-free. If you need assistance look into professional help with Pro Resume Writers Perth.
If you follow these advices that you will be able to craft an effective customer service resume that effectively showcases your relevant experience and skills. Be sure to modify your resume to fit the specific job you’re applying for and be sure to proofread your resume prior to submitting it. Pro Resume Writers Perth can also assist with the creation of a strong resume that displays your capabilities and experience.
